Refunds & Cancellations

General Refund/Cancellation Policy

Our cancellation policy is based on our investment in food and equipment purchases, program planning, and staff training. Due to our small group size, many sessions fill by April 1st. Cancellation on short notice often prevents others from attending, and we may be unable to recover our expenses. Because of the financial consequences of canceling within 30 days of a session, we strongly recommend you purchase refundable airline tickets and travel insurance, which will reimburse you for cancellation under certain circumstances (e.g., medical reasons, family illness, etc). For more Information on travel insurance please look to the section below. Tuition will be refunded for cancellations according to the following schedule:

Prior to April 1.............................………………....................... Full refund, less a $75 processing fee.

Between April 1 and 30 days prior to the session …...........…. Refund of all tuition, less 25% deposit.

Within 30 days....................................................................... No refund.

Cancelation due to injury or illness

Within 30 days of start date: If a cancellation within 30 days of the session is due to a non-preexisting illness or injury (documented by the attending physician), we will apply all amounts with-held to future tuition (less a $75 processing fee and any amounts already committed to an outfitter for a contracted activity).

Injury of Illness during camp session: If a participant is sent home due to a non-preexisting illness or injury, we will apply a pro-rated amount to future tuition (less $75 and any amounts already committed to an outfitter for a contracted activity).

Behavior Issues during camp session: No refund will be given if a participant is sent home for behavioral issues or otherwise violating our Participation Agreement, or if a participant voluntarily withdraws for whatever reason. We reserve the right to cancel sessions or change schedules due to unforeseen circumstances. Certain trips require a minimum number of participants. In the rare event that we must cancel a session prior to the starting date, we will refund all amounts paid.

Mandated Covid-19 Closure

Due to the ever-changing Covid climate of our times, it is always possible that Wilderness Adventure will either choose to cancel or will be forced to cancel a portion of our summer program for an undetermined amount of time. In the event that we close or cancel a trip on our end, you will have the option for a full refund or to apply any monies paid to a future adventure with us.

Homesickness/Self-Removal

Due to the structure of our program we cannot issue refunds when a participant goes home early due to homesickness or by choice. We encourage all parents to address potential homesickness and challenges with their child prior to the start of their trip, discuss that these feelings are normal and will pass, and ensure that their child is indeed ready for our program.

Medical Treatment

Wilderness Adventure at Eagle Landing shall have the right to give first aid to any participant. We shall also have the right to retain the services of a physician, or if necessary, to hospitalize a participant. All expenses related to physician care, medication, or hospitalization (including travel expense if the participant has to be sent home) shall be paid by the parent/guardian or reimbursed to us (such amounts will be added to the participant’s camp store bill). All participants must be covered by medical insurance. If you do not have medical insurance, we request that you purchase an inexpensive policy specifically for the length of stay with us.

Safety/Assumption of Risk/ITINERARIES

In all outdoor adventure programming involving travel in remote areas and the unpredictable forces of nature, there will be some element of risk. Please be assured that safety is our primary concern. We have an excellent safety record due to our high standards for staff qualifications, staff training, and safety policies and procedures. We provide the supervision, instruction, and equipment needed to minimize risk while participating in program activities. Please note that we contract out for services in some of our Specialized Trips and Earth Explorations such as SCUBA, ice climbing, and rafting. Our goal is to follow the sample schedules and itineraries described on our website. Adverse weather conditions and other unforeseen circumstances may necessitate changes in the schedule. If an activity must be postponed or cancelled for any reason, every attempt will be made to reschedule it or replace it with a similar one.